Terms & Conditions

Last Updated: 14 November 2026

1. Introduction

Welcome to [Your Business Name].

These Terms & Conditions govern your access to and use of our website and the purchase of clothing and apparel products offered through our online store.

Our business is based in Bangladesh and exports clothing products to international customers, including the United Arab Emirates (UAE), the United Kingdom (UK) and other countries.

By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before making a purchase.

2. Products and Services

We specialize in clothing and apparel products for international customers.

We make reasonable efforts to ensure that product descriptions, photographs, sizes, colors and prices are accurate.

However:

Actual product colors may vary slightly depending on screen settings.
Minor differences in measurements may occur.
Product availability may change without prior notice.
We reserve the right to update or discontinue products.

3. Pricing and Currency

All product prices are displayed on our website in the currency specified at checkout.

Prices may exclude shipping charges, customs duties, import taxes and other applicable fees unless explicitly stated.

Customers are responsible for any customs duties, import taxes or additional charges imposed by their destination country, unless otherwise agreed at checkout.

4. Orders and Payments

Customers may place orders through our website.

We accept payments through authorized third-party payment gateways and supported payment methods.

By placing an order, you confirm that:

The information provided is accurate and complete.
You are authorized to use the selected payment method.
You agree to pay the total amount displayed at checkout.

Orders are subject to payment authorization and acceptance by our business.

We reserve the right to cancel or reject orders in cases of suspected fraud, incorrect pricing, stock unavailability or other legitimate business reasons.

5. International Shipping and Delivery

We provide international shipping to supported destinations, including the UAE and UK.

Delivery times are estimates and may vary depending on:

Destination country and location.
Courier availability.
Customs clearance procedures.
Weather conditions and other circumstances beyond our control.

Customers are responsible for providing accurate delivery addresses and contact information.

We are not responsible for delays caused by customs authorities, courier companies or circumstances beyond our reasonable control.

6. Customs Duties and Import Taxes

International orders may be subject to customs duties, VAT, import taxes or other government charges in the destination country.

Unless expressly stated otherwise, these charges are the customer's responsibility.

Customers should check their local import regulations before placing an order.

7. Returns and Refunds

We want our customers to be satisfied with their purchases.

If a product is defective, damaged or significantly different from its description, please contact us within [7 days] of receiving the order.

Return and refund requests are subject to our separate Refund & Return Policy.

Approved refunds will generally be processed through the original payment method, subject to payment provider processing times.

Nothing in these Terms limits any mandatory consumer rights that apply under the laws of the customer's country.

8. Order Cancellation

Customers may request order cancellation before the order has been dispatched.

Once an order has been shipped, cancellation may no longer be possible.

Any approved cancellation and refund will be handled according to our Refund & Return Policy.

9. Customer Responsibilities

When using our website, you agree:

To provide accurate personal and delivery information.
Not to use fraudulent payment methods.
Not to misuse or interfere with our website.
Not to submit false orders or misleading information.
To comply with applicable laws and regulations.

10. Intellectual Property

All website content, including product photographs, descriptions, logos, graphics, designs and text, belongs to [Your Business Name] or its respective licensors.

You may not reproduce, copy, distribute or commercially use our content without prior written permission.

11. Limitation of Liability

We will make reasonable efforts to provide accurate product information, reliable services and secure transactions.

To the extent permitted by applicable law, we are not liable for indirect or consequential losses resulting from website interruptions, third-party service failures or events beyond our reasonable control.

Nothing in these Terms excludes liability that cannot legally be excluded.

12. Privacy and Data Protection

We collect and process personal information in accordance with our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, store and protect your personal information.

13. Third-Party Services

Our website may use third-party services, including:

Payment gateways.
Courier and shipping providers.
Website hosting services.
Analytics and technical service providers.

These services may have their own terms, conditions and privacy policies.

14. Changes to These Terms

We reserve the right to modify these Terms & Conditions when necessary.

Updated terms will be published on this page with a revised Last Updated date.

Continued use of our website after changes are published constitutes acceptance where legally permitted.

15. Governing Law

These Terms & Conditions are governed by the applicable laws of Bangladesh, subject to any mandatory consumer protection and other legal rights applicable in the customer's country of residence.

16. Contact Information

For questions regarding these Terms & Conditions, orders, payments or services, please contact us: